Zhenku
Tool · Emergency

Hacked-Account Decision Tree

Take a breath first. Below is the order to work through based on your situation right now — the order matters; a moment's delay can close the window to stop the coins leaving. This tool only gives instructions; it doesn't read, and doesn't need, any of your account details.

Do this one thing firstIf you suspect coins are being moved right now: immediately use Binance's emergency freeze / disable account feature (in Security settings) to halt the account. It pauses withdrawals and other sensitive actions and buys you time. Do it at once if you can log in; if you can't, follow the "can't log in" branch below.

Can you still log into your Binance account?

On whether you can get it backHonestly: coins moved on-chain are usually very hard to recover, and no one can promise to get them back for you — anyone offering to "recover your stolen funds for a fee" is almost always a second scam. What you can do is freeze fast to cap the loss, preserve evidence, file through Binance's official channels, and harden the account again. Don't hold out unrealistic hopes, and don't get scammed a second time. For the full walkthrough, see the complete hacked-account recovery guide.